FAQ's

FAQ

1. How long does it take to receive my order?

As soon as we are able to successfully process your payment, you will receive a download link for your product and a Product Key. This process is usually between 15-20 minutes. If your order is delayed long than this, please check your email SPAM folder to make sure that our email did not get missed. If you still not received the email, please wait at least 24hrs before contacting us via phone or chat.

2. What is a digital download and how does it work?

A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included with your purchase. The software install program is downloaded through cloud-based storage.

 3. How to create a bootable drive?

Follow the article here on creating a bootable device for windows OS.

4. Can I buy a single-use license software and install on multiple computers?

No, Retail Product and OEM software licenses are designed to install and activate on one computer only. however we do offer multiple PC licensing in some of our products.Please check our software catalogue for more details.

5. How long my software license last?

The license for any product purchased from Softavias.com is a lifetime (perpetual) license. You may be required to purchase a new license with a new version of the product. In some cases, you might be eligible for an upgrade license that will allow you to upgrade at a discount price.

6. Can I update my software over the Internet?

Since these are genuine Microsoft products, you will be able to obtain regular updates from Microsoft using an Internet connection.

7. Is it possible to upgrade Windows Vista to Windows 7, 8 or 10?

Absolutely, you can upgrade Windows Vista to a more recent Microsoft Windows edition. However, this process will require a 'Clean' or 'Parallel Installation', followed by selecting a “Custom-Install” process. Please refer to your machine's hardware specification for more information on installation.